The saga of crashing thirteenth and 14th-gen Intel CPUs is constant, as not solely does it seem that Intel nonetheless hasn’t truly mounted its defective processors, however it’s apparently additionally standing quick on not providing any form of recall course of for the chips.
The newest growth from Intel confirms the corporate’s stance on customer support for its greatest gaming CPUs, which have been crashing repeatedly when enjoying video games primarily based on Unreal Engine 5 for months. Not solely that, however there are additionally stories that CPUs affected by the issue will ultimately fail, with one recreation developer outright saying that “Intel is promoting faulty CPUs.”
All this negativity comes off the again of Intel simply final week stating that it had discovered the reason for the issue and could be issuing a repair. Nevertheless, it has now said that, whereas the microcode replace it talked about final week will repair the problem for any CPUs that haven’t but proven signs of the issue, these CPUs already experiencing points might discover the microcode replace doesn’t now appropriate the CPU. The implication right here is that the fault could have already completely barely harmed the CPU, although Intel doesn’t say this explicitly.
These revelations come from questions posed to the corporate by TheVerge, with Intel straight answering a number of questions relating to the CPUs affected, the standing of a repair, and any plans by Intel to recall or cease promoting the CPUs.
The location had but to obtain a solution to a few of the questions – there’s no phrase on an prolonged guarantee for these chips, as an illustration, however the firm confirmed there wouldn’t be a recall. We don’t notably like that reply, however at the very least Intel straightforwardly answered the query with a easy “no.”
As an alternative, Intel responded to continued questions on choices for consumers affected by the problems by saying that, “prospects experiencing instability on their thirteenth or 14th era desktop processor-based programs ought to contact Intel buyer assist for additional help.”
All informed, with Intel’s current-generation CPUs already having been slower than AMD’s X3D chips for gaming, and being a lot much less energy environment friendly typically, the purpose is vast open for AMD’s new Zen 5 Ryzen 9000 CPUs to utterly dominate CPU shopping for charts for months to return, until Intel can change this example rapidly.
