Meta is reaching out to Quest 3 Elite Strap with Battery patrons telling them to redeem their alternative as a result of charging subject the corporate acknowledged in November.
Since Quest 3’s launch in October some patrons of the $130 official Elite Strap with Battery accent had reported it not being acknowledged by the headset or not charging accurately. In November Meta briefly paused gross sales of the Quest 3 Elite Strap with Battery. The corporate mentioned this was on account of a firmware fault with the strap itself, and for the reason that firmware is not user-updatable it needed to substitute its stock with items with new firmware.
On the time of the gross sales pause, Meta suggested homeowners of the Elite Strap with Battery to succeed in out to assist to have it changed with a working unit. However this week Meta can be emailing anybody who purchased a defective unit to inform them to redeem their alternative.
Apparently, the e-mail says “even when your Elite strap with battery is functioning with none points, we might nonetheless prefer to give you a brand new and up to date Elite strap with battery”.
Whereas the difficulty with the official accent ought to now be fastened, we should always be aware that there are a number of cheaper third-party various battery head straps for Quest 3. You could find a listing in our complete Quest 3 equipment information.
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