Swathes of Oculus Go house owners are reporting an error stopping launching many apps.
The “Failed Entitlement Verify” problem appears to have been first reported by RobbyC57D on the Meta Neighborhood Boards round three weeks in the past, and since then dozens of different Oculus Go house owners have chimed in on the thread to say they’re experiencing the very same drawback. The difficulty apparently happens for each free and paid apps however is barely affecting some apps, not all.
A number of of those house owners say they tried contacting Meta’s buyer help however had been simply advised to manufacturing unit reset their headsets, which does not repair the problem.
Oculus Go headsets not related to the web aren’t affected, suggesting it is a server aspect problem.
In a reply to RobbyC57D’s thread now marked because the “Accepted Answer” by the discussion board’s moderator, Meta Quest Help gave the next assertion:
“The Oculus Go was an necessary stepping stone within the lifecycle of not solely Oculus however VR as a complete. It delivered to life a brand new world for thousands and thousands of individuals, and launched them to what VR was, and might be. We want to thanks for being an early adopter of this new actuality, and for taking this journey with us for thus lengthy. Sadly, all issues should come to an finish, and our focus has since shifted to make sure that we are able to maintain specializing in pushing what is feasible in VR. Whereas help for the Oculus Go has ended, we hope you may nonetheless discover loads of experiences, surprise and enjoyable with the apps that proceed to thrive on the Oculus Go, and hope to proceed to see you within the digital world!”
Oculus Go launched in 2018 as the primary western standalone VR headset. Not requiring a smartphone, console, or PC and having no wires made Go nearly distinctive available on the market, and its $200 beginning value rendered it an impulse buy for a lot of.
However Go lacked 6DoF positional monitoring and had solely a easy rotational laser pointer distant, so that you could not bodily transfer your head round or straight work together with the digital world. These limitations meant it wasn’t able to operating lots of the VR video games and experiences that might be promoting factors for the later Oculus Quest. And its flagship media cowatching use case marketed with movie star promoting solely labored within the US.
Simply two years after it launched, Fb stopped promoting Oculus Go and vowed to by no means make a headset with out positional monitoring once more. Since December 2020 the Go Retailer has been frozen, with no new apps or updates capable of be added, and in 2022 the headset stopped receiving even important safety updates and bugfixes.
Meta’s help for Go has lengthy since ended, and the assertion above appears to clarify it has no plans to repair the brand new important problem with its growing older retailer infrastructure. The overwhelming majority of Go house owners have moved on, however for the few remaining customers of Meta’s lightest and lowest friction standalone headset thus far, shedding entry to their apps attributable to a server aspect problem will probably be a bitter capsule to swallow.